After conducting a Usability Study recently, I had to put together a report that summarized my findings. This was pretty in depth. I am much more comfortable talking about the results of a study with stakeholders than putting together something more formal. It was good practice.
Things I notice:
- It is hard for me to separate the problems I observed from actually designing solutions in the moment.
- If you don’t take note of timestamps of the video recordings, it’s hard to go back and find that clip you want to show the client.
- I seem to question myself if I’m making too much of a generalization when I assert that something was a usability issue if a majority of participants didn’t have the issue. But I seem to still think it’s an issue.
- Get a template. You should be doing this so frequently that you pull out a Powerpoint doc, and you have a template to work from.